MCLG Operations Dashboard

Route reports

Saved source reports in this period

Unique addresses

Complete normalized addresses in these reports

Repeat addresses

At least two reports; no resolution inferred

Reporting drivers

Reporting does not establish responsibility

Top route issues

Addresses ranked by route reports in the selected period.

Route incidents

Observed reports over time

Inspect chart observations

2026-10-26: 6 · 6 Slack evidence posts 2026-10-27: 14 · 14 Slack evidence posts 2026-10-28: 2 · 2 Slack evidence posts 2026-10-29: 7 · 7 Slack evidence posts 2026-10-30: 16 · 16 Slack evidence posts 2026-10-31: 6 · 6 Slack evidence posts 2026-11-01: No observations · 0 Slack evidence posts

Problem categories

Reported categories in the selected period

Other27
Wrong pin18
Mailroom access4
Leasing office1
Not on route / offsort1

Problem Address History

7 records


140 PROVIDENCE TRAIL	1	1	2026-10-26	2026-10-26	Other
1775 BECKWITH RD	1	1	2026-10-30	2026-10-30	Other
3868 CENTRAL PIKE APT 1321	1	1	2026-10-31	2026-10-31	Wrong pin
4312 BATON ROUGE DR	1	1	2026-10-30	2026-10-30	Wrong pin
596 BURNETT RD	1	1	2026-10-28	2026-10-28	Other
744 BERKSHIRE DR	1	1	2026-10-31	2026-10-31	Other
7640 CAIRO BEND RD	1	1	2026-10-31	2026-10-31	Wrong pin

Route Incident Reports

51 records


2026-10-26	Caleb Charlson	140 PROVIDENCE TRAIL	Other	Area very messy- • 120 & 140 providence trail • did some in complex to leave to do a couple then come back • Same thing at village Dr	Package ID needed	Evidence
2026-10-26	Chris Bouley	Found this package TBA335875790329 Not assigned to my route	Other	Found this package TBA335875790329 Not assigned to my route	TBA335875790329	Evidence
2026-10-26	Tygerie Weston	TBA 335876238050	Other	TBA335876238050 Package is missing wasn't in tote the driver aid is here tho	TBA335876238050	Evidence
2026-10-26	Kevin Dotson	Flex screenshot — address not read	Other	Photo only — Flex screen or label, no typed address.	Package ID needed	Evidence
2026-10-26	Caesar Chanhouane	TBA335817175934	Other	TBA335817175934 In my area but I can't pick it up	TBA335817175934	Evidence
2026-10-26	Dylan James Fox	Mailroom closed	Mailroom access	Mailroom closed TBA335859395018	TBA335859395018	Evidence
2026-10-27	Alex Lopez	Flex screenshot — address not read	Other	Photo only — Flex screen or label, no typed address.	Package ID needed	Evidence
2026-10-27	Raul Alvarez	Flex screenshot — address not read	Other	Photo only — Flex screen or label, no typed address.	Package ID needed	Evidence
2026-10-27	Alex Lopez	TBA325899194064 note says leave at box mid driveway	Other	TBA325899194064 note says leave at box mid driveway	TBA325899194064	Evidence
2026-10-27	Matt Bygum	@Joshua Eakes Joshua, the TBA must be posted in the chat (eg: TBA123456789123) A	Other	@Joshua Eakes Joshua, the TBA must be posted in the chat (eg: TBA123456789123) Any questions about packages are to be determined by dispatch prior to the package coming back to station.	TBA123456789123	Evidence
2026-10-27	Amarie Alderson	TBA335914635543	Other	TBA335914635543 Not on itinerary	TBA335914635543	Evidence
2026-10-27	Tygerie Weston	Pin should be in locker room	Wrong pin	Pin should be in locker room TBA335904467713	TBA335904467713	Evidence
2026-10-27	Tygerie Weston	Pin should be in locker room	Wrong pin	Pin should be in locker room TBA335905104938	TBA335905104938	Evidence
2026-10-27	Tygerie Weston	Pin should be locker room	Wrong pin	Pin should be locker room TBA335785818500	TBA335785818500	Evidence
2026-10-27	Tygerie Weston	TBA <tel:335874306375\|335874306375>	Wrong pin	TBA335874306375 Pin should be in locker room	TBA335874306375	Evidence
2026-10-27	Tygerie Weston	Pin should be in locker room	Wrong pin	Pin should be in locker room TBA335887034720 TBA335899404586	TBA335887034720, TBA335899404586	Evidence
2026-10-27	Tygerie Weston	Pin should be in mailroom	Mailroom access	Pin should be in mailroom TBA335861124576 TBA335877704128	TBA335861124576, TBA335877704128	Evidence
2026-10-27	Joshua Eakes	Not on itinerary bringing back to shop	Other	Not on itinerary bringing back to shop	Package ID needed	Evidence
2026-10-27	Tygerie Weston	TBA <tel:335888925220\|335888925220>	Mailroom access	TBA335888925220 Pin should be mailroom	TBA335888925220	Evidence
2026-10-27	Franiquwa Odneal	Hours are incorrect. Here are the actual hours of business.	Other	Hours are incorrect. Here are the actual hours of business.	Package ID needed	Evidence
2026-10-28	Taylor Watkins	596 BURNETT RD	Other	596 burnett rd. customer has two dogs outside. i've called text called for her to secure her dogs. no answer TBA335938437295	TBA335938437295	Evidence
2026-10-28	Samuel suto	Sent to the same Mail room/ Amazon lockers 3 different times. First stop, then d	Mailroom access	Sent to the same Mail room/ Amazon lockers 3 different times. First stop, then delivered half the complex, then sent me off premise Back to the Mail room for the LARGE delivery, then sent me to deliver all the packages that couldn't fit in locker, 1 address i had previously delivered to. Back to the mail room, then deliver to the other half of the complex. I estimate that it wasted 1 hour of the d	Package ID needed	Evidence
2026-10-29	Aidan Jamros	TBA335824665572. Pin at wrong location.	Wrong pin	TBA335824665572. Pin at wrong location.	TBA335824665572	Evidence
2026-10-29	Aidan Jamros	TBA335937196183. Pin at wrong location.	Wrong pin	TBA335937196183. Pin at wrong location.	TBA335937196183	Evidence
2026-10-29	Clarence Goldthreate	TBA335954844475 missing	Other	TBA335954844475 missing	TBA335954844475	Evidence
2026-10-29	Jeremy Westfield	Pin is in the wrong location . TBA335951491516	Wrong pin	Pin is in the wrong location . TBA335951491516	TBA335951491516	Evidence
2026-10-29	Samuel suto	My pin brings me to 931. The actual 800s are in a different section of the neigh	Wrong pin	My pin brings me to 931. The actual 800s are in a different section of the neighborhood, the connecting road has not been built yet.... please see the map below.	Package ID needed	Evidence
2026-10-29	Logan Collier	Pin at house when it said leave at gate	Wrong pin	Pin at house when it said leave at gate	Package ID needed	Evidence
2026-10-29	Beau Stebbings	Two not on my route TBA335952185130, TBA335953031497	Not on route / offsort	Two not on my route TBA335952185130, TBA335953031497	TBA335952185130, TBA335953031497	Evidence
2026-10-30	Chris Bright	Wrong location	Other	Wrong location	Package ID needed	Evidence
2026-10-30	Tygerie Weston	Flex screenshot — address not read	Other	Photo only — Flex screen or label, no typed address.	Package ID needed	Evidence
2026-10-30	Caleb Charlson	4312 BATON ROUGE DR	Wrong pin	4312 Baton Rouge Dr • pin is off building	Package ID needed	Evidence
2026-10-30	Tygerie Weston	TBA <tel:335989458043\|335989458043>	Other	TBA335989458043 Package is missing I do not see it in tote	TBA335989458043	Evidence
2026-10-30	Kemale Strong	My route has me overlapping stops multiple times. I'm zig zagging from top to bo	Other	My route has me overlapping stops multiple times. I'm zig zagging from top to bottom and passing stops over and over.	Package ID needed	Evidence
2026-10-30	Alex Lopez	Pin wrong location needs to be at gate	Wrong pin	Pin wrong location needs to be at gate	Package ID needed	Evidence
2026-10-30	Tygerie Weston	TBA <tel:336011325566\|336011325566>	Wrong pin	TBA336011325566 Pin needs to be to gate they have a drop box	TBA336011325566	Evidence
2026-10-30	Tygerie Weston	Ctc no answer dogs barking aggressively	Other	Ctc no answer dogs barking aggressively	Package ID needed	Evidence
2026-10-30	Tara Woodard	Pin needs to be moved to blue dot please. The pin is at the leasing office	Leasing office	Pin needs to be moved to blue dot please. The pin is at the leasing office	Package ID needed	Evidence
2026-10-30	Tim Morris	Would not show a route. I told me to find a safe way to the location. I used my	Other	Would not show a route. I told me to find a safe way to the location. I used my phones gps. Worked fine.	Package ID needed	Evidence
2026-10-30	Tim Morris	Continues to do it	Other	Continues to do it	Package ID needed	Evidence