MCLG Operations Dashboard

132

TBA Returns

2026-10-25 — 2026-10-31

Distinct package IDs reported in SlackView package evidence ↗

Daily return trend

Inspect chart observations

2026-10-25: 9 · 12 Slack evidence posts 2026-10-26: 15 · 20 Slack evidence posts 2026-10-27: 22 · 27 Slack evidence posts 2026-10-28: 30 · 33 Slack evidence posts 2026-10-29: 31 · 35 Slack evidence posts 2026-10-30: 29 · 33 Slack evidence posts 2026-10-31: No observations · 0 Slack evidence posts

Gaps indicate missing observations.

Return reasons

Reason not recorded88
Business Closed20
Damaged Package19
Not on Itinerary8
Customer Unavailable1

Exact IDs in driver RTS return evidence; not physical receipt verification. Route TBA references and unlinked legacy records are excluded from confirmed counts. Original wording is retained.

Top TBA returns

Top six packages by distinct return service days in the selected period. Ties show the most recent return first.

6 records


TBA335802760548	2	2026-10-25	2026-10-26	Gabriel Gardner, Samuel suto
TBA335809086351	2	2026-10-28	2026-10-29	Rafael Mendoza, Ketric Johnson
TBA335911384727	1	2026-10-30	2026-10-30	Mohamed Saeed
TBA335919350852	1	2026-10-30	2026-10-30	Caleb Charlson
TBA335934954955	2	2026-10-28	2026-10-29	Kristi Klacik, Jeffrey Tovar
TBA335961961910	2	2026-10-29	2026-10-30	Caleb Charlson, Reggie Edge

Package Return History

138 records


TBA335666407009	2026-10-25	Bryce Hunt	Unknown / Needs Review	Done 1 unable to scan TBA335666407009	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335676471413	2026-10-26	Gabriel Gardner	Unknown / Needs Review	Done, 3 returns TBA335676471413 TBA335847708907 TBA335802760548 All 3 not on route, checked with dispatch	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335759373236	2026-10-25	Tatiana Walker	Business Closed	TBA335764267130 TBA335759373236 TBA335764145267 Done Business closed	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335764145267	2026-10-25	Tatiana Walker	Business Closed	TBA335764267130 TBA335759373236 TBA335764145267 Done Business closed	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335764267130	2026-10-25	Tatiana Walker	Business Closed	TBA335764267130 TBA335759373236 TBA335764145267 Done Business closed	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335790320967	2026-10-25	Victor Moore	Unknown / Needs Review	Done. 1 return (damage package). TBA335790320967	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335797309996	2026-10-26	Chris Bouley	Unknown / Needs Review	Done 2 returns TBA335797309996 TBA3355875790329 Neither one of these packages were assigned to my route	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335797727183	2026-10-26	Logan Collier	Unknown / Needs Review	Done 2 returns TBA335797727183 cancelled TBA335882152244 not on route	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335802760548	2026-10-26	Gabriel Gardner	Unknown / Needs Review	Done, 3 returns TBA335676471413 TBA335847708907 TBA335802760548 All 3 not on route, checked with dispatch	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335802760548	2026-10-25	Samuel suto	Customer Unavailable	1 return, customer not home... TBA335802760548	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335808825280	2026-10-28	Caleb Charlson	Not on Itinerary	Done 2 returns-not on itinerary; canceled • TBA335808825280 • TBA335881111030	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335808903817	2026-10-28	Chris Bouley	Unknown / Needs Review	Done 1 return TBA335808903817 Not assigned to our DSP	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335808939951	2026-10-28	Samuel suto	Not on Itinerary	1 return, Not on itinerary. TBA335808939951	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335808941568	2026-10-29	Ronnie Martin	Unknown / Needs Review	Done 14 returns TBA335954292305, TBA3359668, TBA335963668307, TBA335962865637, TBA335969943014, TBA335962290475, TBA335957342651, TBA335961075028, TBA335961057559, TBA3355960566501	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335809086351	2026-10-29	Rafael Mendoza	Unknown / Needs Review	Done 2 returns orders were cancelled -TBA335809086351 -TBA335839945785	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335809086351	2026-10-28	Ketric Johnson	Unknown / Needs Review	Done w/2 return 1 mis-sort TBA335809086351 1 cancel TBA335892762248	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335809107145	2026-10-28	Dylan James Fox	Unknown / Needs Review	Done. 1 return. TBA335809107145 Can't scan barcode.	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335817175934	2026-10-26	Caesar Chanhouane	Unknown / Needs Review	Done! 1 return! It won't let me pick up. I put it on route issue too. TBA335817175934	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335819182470	2026-10-27	Candido Cartagena Jr	Business Closed	Done 1 return business closed TBA335819182470	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335824673577	2026-10-26	Nathaniel Werner	Unknown / Needs Review	Done 2 returns not on route TBA335824673577 TBA335855953652	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335828556193	2026-10-25	Ashley Laude	Not on Itinerary	Done. No returns (other than the one I found not on itinerary) TBA335828556193	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335830482898	2026-10-27	Liz Kimmins	Unknown / Needs Review	Done with 1 cancelled TBA335830482898	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335835912160	2026-10-25	Logan Collier	Not on Itinerary	Done 1 return not on itinerary TBA335835912160	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335839945785	2026-10-29	Rafael Mendoza	Unknown / Needs Review	Done 2 returns orders were cancelled -TBA335809086351 -TBA335839945785	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335846622152	2026-10-25	eithan rice	Unknown / Needs Review	Done 1 missort Mt Juliet TBA335846622152	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335847708907	2026-10-26	Gabriel Gardner	Unknown / Needs Review	Done, 3 returns TBA335676471413 TBA335847708907 TBA335802760548 All 3 not on route, checked with dispatch	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335849586671	2026-10-26	Tatiana Walker	Unknown / Needs Review	Done 2 returns won't let pick up TBA335861919906 TBA335849586671	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335852185130	2026-10-29	Beau Stebbings	Unknown / Needs Review	Done, two returns both not on my route. TBA335852185130, TBA335953031497	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335855953652	2026-10-26	Nathaniel Werner	Unknown / Needs Review	Done 2 returns not on route TBA335824673577 TBA335855953652	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335856480280	2026-10-26	Michael (Mikey) Hendley	Unknown / Needs Review	TBA335856480280	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335859395018	2026-10-26	Dylan James Fox	Unknown / Needs Review	2 returns. Mailroom closed TBA335859395018 Not on my route, too far to pick up 335846445488	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335861919906	2026-10-26	Tatiana Walker	Unknown / Needs Review	Done 2 returns won't let pick up TBA335861919906 TBA335849586671	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335863401095	2026-10-28	Logan Collier	Unknown / Needs Review	Done 1return can't pick up TBA335863401095	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335870818688	2026-10-26	Kevin Montague	Unknown / Needs Review	Done 1 return TBA335870818688	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335870823347	2026-10-26	Adrian Walters	Unknown / Needs Review	Done 1 return Could not deliver due to dogs in yard TBA335870823347	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335879476593	2026-10-27	Michael (Mikey) Hendley	Unknown / Needs Review	TBA335879476593	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335879934429	2026-10-28	jamesmccutcheon	Unknown / Needs Review	Finished 1 return TBA335879934429 canceled	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335881111030	2026-10-28	Caleb Charlson	Not on Itinerary	Done 2 returns-not on itinerary; canceled • TBA335808825280 • TBA335881111030	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335881266911	2026-10-28	Jimmy Coward	Unknown / Needs Review	Done 2 returns both miss sorts to Antioch which is 40 minutes from me. TBA335881266911 TBA335942565601	Not established	Confirmed ID · driver-reported return	Slack evidence
TBA335882062615	2026-10-27	Macie Ann Jimenez	Damaged Package	Done, 4 returns damaged TBA335903206482 TBA335911750296 TBA335882062615 TBA335899469659	Not established	Confirmed ID · driver-reported return	Slack evidence

Reports without complete package IDs

Reports still missing an exact package ID after available photo reads. Original evidence remains available.

22 records


2026-10-25	Amarie Alderson	Done 2 returns	Package ID needed · review source photos	Review Slack evidence
2026-10-25	Adrien Lusk	Complete 2 returns one business closed other had the apt building but no door number called twice no answer access problem	Package ID needed · review source photos	Review Slack evidence
2026-10-25	Joseph Barlow	Done 1 return package damaged	Package ID needed · review source photos	Review Slack evidence
2026-10-26	Mathieu kolie	Done 2 returns do not belong to route TBA5414 TBA8050	Package ID needed · review source photos	Review Slack evidence
2026-10-26	Abdirahman Jama	Done 1 return not in the route TBA3358457	Package ID needed · review source photos	Review Slack evidence
2026-10-26	Adrien Lusk	Complete 7 returns for the same place business closed	Package ID needed · review source photos	Review Slack evidence
2026-10-26	Michael (Mikey) Hendley	Done, 1 that's cancelled	Package ID needed · review source photos	Review Slack evidence
2026-10-26	Thomas Sampson	Sampson done 1 return. Cancelled order	Package ID needed · review source photos	Review Slack evidence
2026-10-27	Michael (Mikey) Hendley	Done, 1 not on route for Old Hickory	Package ID needed · review source photos	Review Slack evidence
2026-10-27	Amarie Alderson	Done 4 returns	Package ID needed · review source photos	Review Slack evidence
2026-10-27	Mathieu kolie	Done 3 returns 1 business closed TBA2028 2 don't belongs to road TBA0388 TBA0209	Package ID needed · review source photos	Review Slack evidence
2026-10-27	Joshua Eakes	Done 1 return package was not on route	Package ID needed · review source photos	Review Slack evidence
2026-10-27	Jeremy sarver	Done 1- Do not pick up TBA 3359133	Package ID needed · review source photos	Review Slack evidence
2026-10-28	Makayla Voss	Done 1 return cancelled	Package ID needed · review source photos	Review Slack evidence
2026-10-28	Annakay Dixon	Done 10 return 5 business closed 2147,0608,1299,5870,5050 Could not find address-5572 Not on route-0389,0808,6145	Package ID needed · review source photos	Review Slack evidence
2026-10-28	Jeffrey Tovar	Done 1 customer unavailable	Package ID needed · review source photos	Review Slack evidence
2026-10-29	Tara Woodard	Done. 1 return. Unsafe due to dog ctc customer no answer	Package ID needed · review source photos	Review Slack evidence
2026-10-29	Justin swigert	I finished my route one return package TBA 33594279820	Package ID needed · review source photos	Review Slack evidence
2026-10-30	Tim Morris	Done 1 return not on route	Package ID needed · review source photos	Review Slack evidence
2026-10-30	Kristi Klacik	Done. 1 DO NOT DELIVER	Package ID needed · review source photos	Review Slack evidence
2026-10-30	Garrett Cole	Done, 6 returns, both businesses closed	Package ID needed · review source photos	Review Slack evidence
2026-10-30	Tierra Klacik	Done 3 returns	Package ID needed · review source photos	Review Slack evidence

Route TBA references & unlinked evidence (excluded from return KPIs)

34 records


TBA123456789123	2026-10-27	Matt Bygum	Route reference only	View
TBA325899194064	2026-10-27	Alex Lopez	Route reference only	View
TBA335759373236	2026-10-25	Tatiana Walker	Route reference only	View
TBA335764145267	2026-10-25	Tatiana Walker	Route reference only	View
TBA335764267130	2026-10-25	Tatiana Walker	Route reference only	View
TBA335785818500	2026-10-27	Tygerie Weston	Route reference only	View
TBA335787022641	2026-10-25	Amarie Alderson	Route reference only	View
TBA335787068529	2026-10-25	Laura Archuleta	Route reference only	View
TBA335789947141	2026-10-25	Tatiana Walker	Route reference only	View
TBA335817175934	2026-10-26	Caesar Chanhouane	Route reference only	View
TBA335824665572	2026-10-29	Aidan Jamros	Route reference only	View
TBA335841955817	2026-10-25	Amarie Alderson	Route reference only	View
TBA335859395018	2026-10-26	Dylan James Fox	Route reference only	View
TBA335861124576	2026-10-27	Tygerie Weston	Route reference only	View
TBA335874306375	2026-10-27	Tygerie Weston	Route reference only	View
TBA335875790329	2026-10-26	Chris Bouley	Route reference only	View
TBA335876238050	2026-10-26	Tygerie Weston	Route reference only	View
TBA335877704128	2026-10-27	Tygerie Weston	Route reference only	View
TBA335887034720	2026-10-27	Tygerie Weston	Route reference only	View
TBA335888925220	2026-10-27	Tygerie Weston	Route reference only	View
TBA335899404586	2026-10-27	Tygerie Weston	Route reference only	View
TBA335904467713	2026-10-27	Tygerie Weston	Route reference only	View
TBA335905104938	2026-10-27	Tygerie Weston	Route reference only	View
TBA335914635543	2026-10-27	Amarie Alderson	Route reference only	View
TBA335937196183	2026-10-29	Aidan Jamros	Route reference only	View
TBA335938437295	2026-10-28	Taylor Watkins	Route reference only	View
TBA335951491516	2026-10-29	Jeremy Westfield	Route reference only	View
TBA335952185130	2026-10-29	Beau Stebbings	Route reference only	View
TBA335953031497	2026-10-29	Beau Stebbings	Route reference only	View
TBA335954844475	2026-10-29	Clarence Goldthreate	Route reference only	View
TBA335989458043	2026-10-30	Tygerie Weston	Route reference only	View
TBA336005533123	2026-10-30	Tygerie Weston	Route reference only	View
TBA336011325566	2026-10-30	Tygerie Weston	Route reference only	View
TBA336033139889	2026-10-31	Tygerie Weston	Route reference only	View